|Our unique FREE 3-year guarantee!|
You can buy with complete and utter confidence – because literally nothing can go wrong.
Every used horn that we sell comes with our full 3-year guarantee absolutely free of charge. Hard to believe – but it’s true!
All our horns are fully reconditioned before leaving our headquarters - in fact, they're 'Wiltshired' - and they will reach you – their delighted new owner – in absolutely tip-top playing order. And, with some reasonable and limited conditions, our guarantee ensures that they will stay that way for 3 full years at least – or we’ll completely recondition your horn again for you - absolutely free of charge.
Questions & answers:
Is this 3 year guarantee really absolutely free of charge?
Yes. This means that you will have no repair costs at all for 3 years from the date of purchase if something important ceases to work properly on your horn, subject to the simple exclusions detailed below.
What are these ‘simple exclusions?’
Our 3 year guarantee does not cover the following:
Lacquer - lacquer wear varies from one person to another, depending upon the acidity of their perspiration and their general care of their horn.
2 Accidental and/or deliberate damage:
OK – so what is covered?
Everything else! Literally everything: the rotors, the linkages, the levers, the springs, the rotor casings, the bearings, the slides, the water key(s), the stays, all the tubing, the bell, all soldering – everything else!
And what are the ‘conditions’?
Only that you look after your horn appropriately – lubricating it regularly in all necessary areas, particularly the rotors.
That’s all I have to do?
Yes. And you would obviously do that anyway. You can buy with complete and utter confidence – because literally nothing can go wrong.